Title: Accounts Receivable Supervisor
Location: United States
Edmentum is the leading provider of K-12 digital curriculum, assessments, and services to 43,000 schools in all 50 states and over 100 countries worldwide. We partner with educators to create instructional technology that is proven, easy-to-use, individualized, and aligned to state standards. Built on a 60-year history of innovation and impact, we believe that when educators succeed, students thrive, everywhere learning occurs.
The AR Supervisor assigns, performs, monitors, and reviews the daily/weekly/monthly tasks involved in following up on past-due accounts receivable, solving customer invoice inquiries, addressing client payment plans and tackling cash posting. The Supervisor will collaborate cross-functionally particularly with the Order Procurement and Processing group (OPP) and Sales and works closely with Billing and Revenue specialties within the business unit.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage, perform, and report on the daily/weekly/monthly tasks of the AR department
Address customer credit and payment challenges with Sales and OPP
Respond to customer inquiries, reconcile customer accounts to resolve discrepancies and seek issue resolution
Analyze the accounts receivable aging to anticipate issues and take action
Manage department workflow to meet daily/weekly/monthly priorities
Create solutions for recurring issues and recommend system enhancements for improved productivity
Communicate to CFO/Corporate Controller collection issues and potential bad debt write offs
Review, reinforce and update credit and collection processes, policies, and procedures
Demonstrate best-in-class methods of contacting customer via phone, email and other mechanisms
Improve the performance of the department utilizing metrics (DSO, bad debt and accounts receivable ratios, etc.)
Hire, develop and retain team members
Assist in annual audit and other ad hoc accounting projects as needed
EDUCATION and/or EXPERIENCE
Bachelor (recommended) or Associate degree (required)
5+ years of experience in accounts receivable (credit and collections) including a minimum of 2 years’ experience supervising direct reports
Strong judgment, decision-making and negotiating skills
Excellent verbal and written communication skills
Experience within SAAS or professional services
Edmentum is committed to maintaining a safe and healthy work environment for our employees, vendors, and guests. Our organization will comply with all COVID-19 vaccination requirements at a site or facility that requires all employees and contractors who will be performing services. The CDC defines fully vaccinated as being two weeks after the second dose of a two-dose COVID-19 Vaccine or two weeks after the single dose of a one-dose vaccine.
Edmentum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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