Administrative Assistant 2 at Humana

Title: Administrative Assistant 2

Location: Remote Anywhere in US


The Administrative Assistant within Care Management provides timely and effective administrative support to the leadership team within the department, directly supporting two Associate Vice Presidents. This role performs varied, and at times non-routine, activities and is responsible for managing complex administrative, operational, and customer support assignments.


The Administrative Assistant plays a key role in the Care Management leadership teams, providing direct support to the AVP of Care Model Experience & Integration and AVP, Special Needs Program, along with support of Director level individuals. This role performs a wide variety of complex administrative tasks requiring initiative, strong attention to detail, and extensive working knowledge of the organization and programs. In this position, you will:

  • Must be passionate about contributing to an organization focused on continuously improving the health of our associates and members
  • Strong attention to detail and organizational skills
  • Oversee heavy calendar management, requiring interaction with both internal and external parties
  • Coordinate travel arrangements and prepare expense reports
  • Schedule department events, help manage internal department meetings, organize and manage all details related to key business meetings
  • Assist leadership team with reports, agendas and meeting minutes; compose letters, e-mails, and memos on routine matters
  • Ability to balance multiple initiatives and prioritize workload
  • Create and maintain necessary tracking/coordination spreadsheets
  • Receive and processes bill payments
  • Research, price, and purchase office supplies
  • Support other projects and initiatives as assigned (e.g., support with presentations, meeting strategies, managing internal tools such as SharePoint and Teams)
  • Collaborate with other administrative coordinators across the company
  • Interact with leaders of all levels within the department and across the company, demonstrating executive presence, confidence, and ability to remain calm under pressure
  • Manage self and work independently with judgment, tact, emotional intelligence, and sense of urgency
  • Model positivity, collaboration, and precision
  • Maintain strict confidentiality
  • Positive can do attitude

Required Qualifications

  • Previous administrative or related experiences
  • Strong attention to detail: ability to manage many details related to coordinating calendars and schedules, follow-up requests, travel-related planning, etc.
  • Proficiency in Microsoft Office Programs (Outlook, Word, PowerPoint, Excel etc.)
  • Comfortable working with executive levels individuals
  • Strong attention to detail
  • Skilled at balancing multiple initiatives and competing priorities in a fast paced environment
  • Excellent communication and organizational skills
  • Capacity to work independently and lead with executive presence
  • Ability to maintain confidentiality when necessary

Desired Qualifications

  • Associate’s or Bachelor’s Degree
  • Experience managing SharePoint sites, Microsoft Teams channels and Shared Drives
  • Experience with floor/space planning
  • Experience working with expense submissions and approval process
  • Experience scheduling travel and working with meeting and event planning

Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or working outside of their homes.

Please note: Some areas of our business, such as the Primary Care Organizationincluding CenterWell, Conviva, Kindred at Home, onehome, SeniorBridge, Neighborhood Centers, Pharmacy Distribution Centers, and others, may be required to adhere to federal, state, or local or additional workplace guidelines.

We continue to encourage all associates to become vaccinated, as vaccines remain the best and most effective defense against COVID-19.

This policy applies to all associates who work outside of their homes, which includes:

  • Work within our facilities
  • Interact directly with members and patients
  • Attend in-person meetings or training courses OR
  • Represent the organization at events or volunteer activities

Scheduled Weekly Hours

  • 40