Audit Support Assistant
Audit – Healthcare
We are looking for a full-time Audit Support Assistant to join our support team. In this role, the Audit Support Assistants are directly responsible for serving as the point of contact for the audit team in facilitating responses to general inquiries and data requests from both internal and external clients.
For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually. In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well. As we monitor the pandemic, these arrangements may change and we will update accordingly.
What will you do?
- Perform a variety of support and general administrative assignments in support of the audit or auditors, including filing, data entry, and tracking/correspondence while following established standards and work processes.
- Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor. May be required to review client systems and update Cotiviti systems accordingly.
- Serves as a point of contact and facilitate responses to general inquiries and data requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
- Provides proofing support on claims submittals to double check totals, verbiage, calculations or general accuracy prior to client submission.
- Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
- Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.
What skills should you possess?
- At least 6 months experience in healthcare related field preferred
- Bachelors’ Degree in Health Information Management, Health Policy, and/or related field, preferred
- Strong computer skills Microsoft Office (Word, Excel, Outlook); Access preferred
- Excellent verbal and written communication skills
- Ability to work well in an individual and team environment