Title: Card Payment Consultant
Location: United States
Category: Commercial Banking
ReferenceNumber: 225298
JobType: 1st Shift
Citizens Commercial Banking is currently seeking an experienced Card Payment Consultant within our Treasury Solutions Commercial Card team. This is a great opportunity to work with a top regional bank and exceed customer expectations through innovation and commitment via our integrated treasury platform. It is their responsibility to maintain high client satisfaction levels and portfolio revenue growth achievable through proactively providing consultative, consistent, and meaningful client interactions. This individual will also partner with cross-functional team members to ensure teammates are enabling clients for success to achieve growth, retention, and profitability goals.
This role can sit anywhere in the US, on a remote basis
Responsibilities:
- Work with Relationship Managers in the Commercial Banking space to proactively coordinate and facilitate consistent consultative and meaningful client interactions in order to build and maintain client relationships and mutual trust to fuel success
- Be a trusted advisor. Seek opportunities to encourage, train, and educate clients on best practices, tools, industry insights and share thought leadership pieces to gain efficiencies and grow their programs
- Collaborate with sales and relationship management partners in account planning strategies to keep them abreast of cross-sell opportunities and referrals to other business lines.
- Responsible for client calling preparation
- Be tenacious, resourceful, results-oriented, and innovative
- Be highly personable, developing deep, lasting relationships quickly
- The position may require some travel, primarily for client and/or partner meetings
Qualifications
- 3 + years of Commercial Card experience
- Strong understanding of payables and cash flow processes
- A highly driven personal attitude and a strong desire to achieve financial targets
- Superior organization, problem resolution, time management, and creative thinking and influencing skills
- Able to be successful in a fast-paced environment that rewards hard work and self-motivation
- Able to capture information and understand issues
- Ability to interact with all levels of employees, including senior executives
- Proven ability to prepare professional client presentations
Education:
- Bachelor s degree is required
- Master’s degree is a plus