Claims Senior Representative at Cigna


Title: Claims Senior Representative

Location: United States

Classifications: Remote Full-Time

Location: This position can be remote work at home

Adjudicate claims in accordance with policy terms and conditions

  • Achieve / exceed set productivity and quality standards
  • Interface effectively with internal staff to resolve customer issues
  • Maintain accurate records and files as required
  • Actively support other team members and the achievement of team objectives
  • Identify potential process improvements and make recommendations to Supervisor

Requirements include:

  • High School Diploma required
  • 1+ years of Medicare claims processing experience strongly preferred
  • Demonstrated experience analyzing and resolving customer problems
  • Demonstrated proficiency using PC software and high level capacity to multitask independently and use a computer
  • Knowledge of Medical Terminology
  • QNXT experience a PLUS
  • Excellent written and oral communication skills
  • Ability to perform in a high volume, fast paced claims environment
  • Excellent interpersonal skills
  • Able to work on own initiative

For this position, we anticipate offering an hourly rate of $18 – $27, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

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