Coordinator – Monitoring and Evaluation
New York City or Remote
Department: Strategy & Operations, Strategy, Evaluation and Learning
Center Background: The Center for Reproductive Rights (the Center) is the global leader in using the power of law to advance reproductive rights as fundamental human rights. Headquartered in New York City, the non-profit, non-partisan organization has regional offices in Bogota, Geneva, Nairobi, and Washington, DC, and a staff of approximately 200 diverse professionals. The Center’s compelling human rights mission and reputation for excellence and cutting-edge legal work has powered its exceptional growth trajectory to an operating budget of over $40 million and won the respect of the world’s leading law firms, as reflected in the additional $29 million annually in donated legal services, representing the work last year of 820 lawyers in 46 countries.
The overarching goal of the Center’s new Strategic Plan sets a high mark for impact: By 2030, half of the world’s population will be living under stronger protections for reproductive rights than they do today. The Center has a track record of success to back up this ambitious goal. Since its founding in 1992, the Center’s game-changing litigation and advocacy, combined with its unparalleled expertise in constitutional, comparative, and international human rights law, have transformed how reproductive rights are understood by courts, governments, and human rights bodies worldwide on issues including maternal health, contraception, abortion, and assisted reproduction. It has won groundbreaking cases before national courts, U.N. Committees, and regional human rights bodies, led the development of historic, proactive legislation advancing robust protections for reproductive rights, and has built the legal capacity of women’s rights advocates in more than 60 countries and counting.
The Role: The Coordinator provides essential support to the implementation of the Center’s monitoring and evaluation (M&E) system, a core component for the Strategy, Evaluation and Learning (SEAL) Unit. As a member of the SEAL team, they provide project management support and contributes to SEAL’s focus towards developing an ‘impact culture’ at the Center. For this role, this includes support to building synergies between processes which underpin Center strategy and learning across programs, operations, and external relations work, and contributing to ongoing development of M&E tools and processes. The Coordinator will play an integral role in establishing and supporting data transparency, quality, and consistency across SEAL systems, tools and processes, including the SEAL SharePoint site, organizational indicators, and global data sets relevant to impact reporting. They support and manage reporting relationships with operational teams (Finance, IT, HR) and prepare data for internal reporting. This role also manages and tracks restricted funding requirements from foundations, bi-lateral (government) and multi-lateral (the UN) agencies as they relate to the Center’s monitoring and evaluation system.
The position reports to the Senior Manager, Monitoring, Evaluation, & Learning (NYC).
The Coordinator can be based in the New York office, or can work remotely in the US. Covid-19 vaccination is required for all US-based employees of the Center.
Primary Responsibilities:
Systems, Evidence and Data
- Provides project management support to the successful implementation of the Center’s monitoring and evaluation system at an institutional level including contributions to expanding development and integration of the system at regional level and across other functions of the organization.
- Collaborates cross-organizationally with programs, operations and external relations to build synergies aimed at ensuring other systems serving programs, operations and external relations functions connect and are integrated with the M&E system.
- Manages a database of global indicators (such as the UN SDGs) for improving the evidence base used by the Center’s strategy and external relations functions to align Center’s results and articulate its contributions to global impact, including ongoing research to keep data points up-to-date and ensuring its availability and consistency in use across the organization.
Implementation: Monitoring & Evaluation
- Maintains the SEAL Unit’s SharePoint page as an up-to-date, universally accessible internal resource for centralizing strategy, evaluation, and learning data, materials, reports, and resources.
- Manages ongoing updates of the organizational indicator database, including data collection from program/regional, operations and external relations teams, validation, and information management.
- Prepares regular reports for the Center’s Board meetings and other internal reporting requirements, including developing graphs, charts, dashboards, and other visualizations, including working in close collaboration with the Finance, Development and Human Resources teams.
- Supports the development and ongoing refinement of systems and processes to collect and manage M&E data from across the organization.
- Manages SEAL tracking system for restricted funding requirements related to M&E, including sending reminders, maintaining a database of required indicators, and coordinating ongoing reviews for accuracy and quality.
Culture and Transformation
- Supports building a culture of strategic thinking and learning across the Center through relationship building and systems management.
- Collaborates with colleagues across teams to integrate best practices from managing SEAL systems and processes into effective application of M&E frameworks across programs and operations.
- Participates in relevant cross-organization groups representing SEAL to share and reinforce M&E as a core component of implementing the Center’s Strategic Plan.
Qualifications:
- Demonstrated commitment to the Center’s mission, purpose and values
- Educated to Bachelor’s degree level relevant to this position/the organization’s work (e.g. social science, social justice/human rights, SRHR, public health or international development); or equivalent combination of education and relevant experience
- Minimum 5 years’ work experience, preferably gained in a global, legal or non-profit organization.
- Experience and interest in growing professional skills in program monitoring and evaluation
- Experience with managing large databases, ensuring data quality, and visualizing data
- Demonstrated research and project management skills, particularly coordinating collaborative work processes involving multiple stakeholders at different levels
- Willingness to be proactive in suggesting solutions and opportunities for improving systems and communication
- Strong interpersonal skills with the ability to develop and maintain positive relationships and to relate to people with sensitivity, tact, discretion and professionalism
- Demonstrated flexibility working with virtual teams and management with the ability to work in a fast-paced environment and to learn quickly
- Excellent verbal and written communication skills, including an attention to detail and the ability to communicate effectively in a clear, non-technical, creative and compelling way
- Advanced skills in Microsoft 365 Teams, Word, Excel and PowerPoint essential; familiarity/experience with Sharepoint preferable, and project management software an advantage
- Experience preferred but not required with Power BI or other data visualization software
- Fluency in English (verbal and written) essential; proficiency in a second language would be an asset
Critical Competencies:
- Strategic thinking: Applies big-picture thinking while also focusing on the details of implementation.
- Decisiveness: Consistently makes sound decisions in a timely manner supportive of the Center’s mission, core values, and strategic objectives. Blends vision and judgment.
- Collaboration: Brings a track record of working effectively with various and diverse individuals and groups, and a willingness to actively listen and invite different views and opinions across all levels of the institution to build alignment in support of a common goal.
- Receives and Provides Direct Feedback: Actively gives and requests feedback to and from peers, supervisors and direct reports (if applicable) about work products, behaviors, values, style and approaches with a view on how this impacts self, other individuals and teams.
- Transparency: Consistently applies openness and honesty in communicating decisions and plans to team members.
- Commitment to learn: Applies a growth mentality to their own and their team’s (if applicable) development. Promotes a culture of learning by modeling inquisitiveness and an openness to viewing mistakes as an opportunity to learn and improve.
- Passion for Coaching, and Mentoring Staff: Empowers and motivates employees and creates opportunities for learning, development, and leadership, with a focus on harnessing skills for the future development of team members. (if applicable)
- Accountability: Follows through on each commitment made to individual contributors, teams and partners and proactively informs others of any delays that occur along the way. Holds team members accountable.
- Integrity: Possesses impeccable integrity and personal and professional values that are consistent with the Center’s high standards and mission.
- Empathy: Serves as an empathetic, approachable leader who engenders trust and confidence. (if applicable)
- Adaptability/Flexibility: Demonstrates comfort with ambiguity and calculated risk.
Union Status: This position is covered by the union’s collective bargaining agreement.
US Based FLSA Status: This is an exempt position.
Compensation: The salary for this position is $62,000.
The Center covers up to 95% of the premium of a comprehensive health insurance plan with no deductible and best on the market ART/infertility coverage. The Center also contributes 7.5% of an employee’s salary to a 401(k) account beginning after the first year of employment. The Center also supplies a generous PTO offering.