Data Processing Liaison at American Red Cross

Title: Data Processing Liaison (Work From Home)

Location: United States

Full Time

Job Description:

Work for an organization where your career is a force for good!

We are seeking a detail-oriented, mission-driven Data Processing Liaison to support the Gift Processing team. This position is a virtual position and can be located anywhere in the continental US.

What you will be doing:

  • Analyze business and user needs to develop documentation of requirements and translate these into proper system requirement specifications.
  • Serve as a liaison between the business unit, the Information Technology Department and/or vendor(s).
  • Provide user support relating to the utilization of the business application in day-to-day operations.
  • Facilitate user training as required. Ensure applications are optimized to support business objectives and processes.
  • Participate in efforts related to implementations, releases, and systems modifications. Import and export data.
  • Ensure high data integrity is maintained and reported.
  • Analyze and validate data.
  • Design and prepare customized reports, document report specifications, and ensure standard reporting procedures are aligned with business reporting requirements.
  • Execute business application-related processes and transactions.
  • Develop and execute test procedures and cases Assist in the development of performance metrics and project reports.

What you will need:

  • Education: Bachelor’s degree required.
  • Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required.
  • Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team.
  • Technical Skills: Proficient in Microsoft Office suite: Word, Excel, Access, and SharePoint. Ability to learn new systems quickly.
  • Travel: Travel may be required.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

What’s in it for you:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning.

  • Medical, Dental Vision plans
  • Paid Family Leave: 12 weeks paid at 80%
  • PTO + Holidays
  • 401K with 4% match
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
  • Pay for Performance