Director of Quality – Supply Chain at Hims & Hers – Hims, Inc.

Director of Quality (Supply Chain)

at hims & hers


About the job:

Remotely based and reporting into the Vice President of Supply Chain, the Director of Quality will be responsible for developing, implementing, and evaluating comprehensive Quality Assurance & Control systems and programs to ensure the organization’s finished products meet the quality, integrity, and efficacy standards set by the organization.


  • The Director of Quality will identify a Corporate Quality Management System (QMS) software and execute a plan for implementation
  • Develop & implement a supplier/vendor qualification program
  • Utilize the Quality GAP analysis to develop and implement short & long-term Quality goals & objectives
  • Ensure proactive compliance to all applicable internal, domestic, and international quality regulations
  • Manage & maintenance of all areas related to quality including, meeting the business needs, implementing best practices, standards, and continuous improvement
  • Lead, coach and develop direct reports
  • Develop & negotiate Quality Agreements with new and existing suppliers
  • Provide oversight for audits and visits to ensure 3rd party manufacturers meet regulatory requirements
  • Manage relationships with 3rd party Quality vendors
  • Identifies business Quality risks and proposes contingency plans
  • Leads quality group to collaboratively address compliance concerns and/or needs


  • Bachelor’s Degree in a relevant field required; Master’s degree is preferred
  • Experience working with pharmaceutical, cosmetic, and/or supplement manufacturers required
  • Must have experience with implementing new Quality Assurance and/or Control systems & processes in a high growth environment
  • Willingness and ability to quickly come up to speed on quality requirements & regulations in new fields
  • Comfortable working in a fluid environment, managing fluctuating priorities
  • Strong communication skills with the ability to influence and drive internal & external decisions
  • Familiarity with FDA certifications and other QA regulations
  • Upto 25% travel
  • 10+ years experience

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance