Head of Programme based in East Jerusalem at UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

** Background Information – Jerusalem

Jerusalem Office

UNOPS Jerusalem Office was established in 2006 and is currently operating in East Jerusalem, West Bank and Gaza. The portfolio includes projects in infrastructure, procurement, human resources, capacity building, access coordination and security and justice projects for partners and beneficiaries throughout the Occupied Palestinian Territory (oPt.). UNOPS works hand-in-hand with the Government of Palestine, the donor community, UN organizations, NGOs and the private sector. The functional objective of UNOPS Jerusalem Office is to deliver its projects in an efficient and effective manner and in line with the principles, rules and regulations of UNOPS, to achieve the outcomes sought by the clients.

** Background Information – Job-specific

The Head of Programme reports directly to the Country Office Director who provides direction and general supervision. The Head of Programme is responsible for programme development planning and preparation and for managing all stages of programming to achieve results in the area/s of responsibility. The HoP is a leadership role which contributes to the development and implementation of strategies to enhance the competencies and position of UNOPS in sustainable project management and services to partners, stakeholders and UN system partners.

** Functional Responsibilities

Summary of key results:

  1. Programme governance, implementation and monitoring
  2. Programme development and planning
  3. Manage programme resources
  4. Partnership networking and advocacy
  5. Knowledge management and innovation
  6. Programme governance, implementation and monitoring
  7. Accept responsibility for project portfolio oversight as delegated by the Country Office Director and through the role of Project Executive on Project Boards.
  8. Establish and execute the programme implementation plans in collaboration with the team and partners, including setting objectives, performance measurements, standards and results expected to ensure timely delivery and client-oriented services.
  9. Monitor and supervise the timely and cost-effective implementation of the programme according to UNOPS goals and partner expectations, agreed quality standards, approved budget and full cost recovery, and in line with signed Legal Agreements
  10. Supervise the Programme Management Office (PMO) and its set up, to ensure that project management governance, policies, processes and methods are complied with and practiced according to the UNOPS standards, best project management practices are promoted, and overall assurance of projects is provided.
  11. Ensure proactive programme and project risk identification and assessment and implementation of adequate mitigation measures.
  12. Mentor and assist Project Managers in planning, execution and delivery of allocated projects, ensuring incorporation of best practice project management processes.
  13. Facilitate timely and accurate project tracking, analysis of outputs, and reporting.
  14. Programme development and planning
  15. Support the Country Office Director in ensuring the financial sustainability of the programme and delivery of desired results, compliance with organisational strategies, rules, regulations and standards of performance.
  16. Submit mandated reports and critical issues to the Country Office Director and clients, to drive future process improvement and business development planning.
  17. Analyse and keep abreast of political and development trends in the geographical area, to identify and propose to the Country Office Director areas for UNOPS engagement and support based on priorities in the relevant geography, strategic areas of focus and comparative advantage.
  18. Manage and oversee the preparation of programme documents (including business cases/strategies, policy briefs, programme plans and risk assessments).
  19. Ensure the accurate and timely completion of programme/business recommendations for the review and approval of the Country Office Director.
  20. Consult and collaborate with internal and external colleagues and partners to ensure linkages, consistency, and harmonisation of approaches and compliance with guidelines, framework and standards of accountability, integrity and performance.
  21. Support the Gender Focal Point for the Country Office, assume accountability for the Gender Mainstreaming in the Country Office, including Gender Mainstreaming Action Plan being actioned and timely implemented, as well as ensuring that the office has required gender mainstreaming capacity and knowledge, and that gender is mainstreamed into relevant projects, programs, and processes.
  22. Manage programme resources
  23. Plan and propose to the Country Office Director, required programme resources (human and financial).
  24. Compile from the Project Managers, monitor and submit revenue and expenditure forecasts based on UNOPS and Country Office financial goals.
  25. Determine pricing strategies based on UNOPS pricing policy and models to ensure an appropriate balance between revenue and development capacity within UN mandate and spirit.
  26. Manage programme resources in accordance with UNOPS standards of ethics, integrity and accountability framework and financial sustainability.
  27. Plan, recruit, manage and develop programme personnel/technical experts with the skills and competencies needed to ensure optimum performance and encourage the formation of diverse teams.
  28. Promote teamwork, collaboration and diversity by providing the programme team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently.
  29. Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.
  30. Plan, conduct and/or respond to UNOPS performance evaluation reviews and surveys.
  31. Partnership, networking and advocacy
  32. Build and strengthen strategic partnerships through active networking, advocacy and effective communication of UNOPS competencies in project service delivery and management.
  33. Support the business development function by identifying and developing new business and partnership/customer opportunities.
  34. Work closely with the partnership unit to ensure and facilitate the capture of lessons learnt from programme and project implementation into new opportunities and engagement development, as well as the adequate identification of risks and mitigation measures.
  35. Contribute to current and future growth plans for the Country Office, ensuring alignment with the UNOPS Strategic Plan.
  36. Support Communication Specialists to develop communication strategies to maximise communication impact and outreach and build awareness of UNOPS goals and competencies to reinforce UNOPS competitive edge as a provider of sustainable projects results.
  37. At the request of the Country Office Director participate and/or represent the Country Office in inter-agency discussions and planning to ensure UNOPS position, interests and priorities are fully considered.
  38. Knowledge management and innovation
  39. Keep abreast of and incorporate best practices, approaches and technology to enhance the programme delivery and results.
  40. Operationalise and share best practices and lessons learned for corporate development planning and knowledge building.
  41. Draft policy papers and/or recommend policy changes to align operations with changing environments.
  42. Lead the planning, implementation and organization of strategic capacity building of personnel, clients and stakeholders within the programme.

. Impact of Results

The effective and successful performance by the Head of Programme directly impacts on achievement of programme results and consequently reinforces the visibility and image of the UNOPS as an effective service provider in project services and management and strengthens its competitive position as a partner of choice in sustainable development and project services.

** Education/Experience/Language requirements


A Master’s degree is required preferably in engineering, project management, public administration, social science or other relevant related field.
A combination of a Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.


PRINCE2® Foundation/Practitioner an asset, but required completion within the first 6 months of onboarding.

Programme/Project Management Professional (MSP® or PMI-PgMP/PMI-PMP) an asset.


A minimum of 7years of experience managing engineering projects or that combines strategic and managerial leadership in social development, business development, executive management and/or programme management planning and operations in a large international and/or corporate organization.

Some experience in UN system organizations preferably in a developing country is desirable.

Language Requirements:

Full working knowledge of English is essential.

Knowledge of another official UNOPS language is an asset.

** Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

** Contract type, level and duration

  1. Contract type International Individual contract IICA 3
  2. Contract level International ICS 11/ICA 3
  3. Contract duration Open-ended, subject to organizational requirements, availability of funds and satisfactory performance
    For more details about the ICA contractual modality, please follow this link:

** Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

How to apply