Human Resources Business Partner at American Red Cross

Title: Human Resources Business Partner

Location: United States

  • Full time

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network?

As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment.

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Job Description:

Human Resources Business Partner Work from Home primarily supporting managers within our international services department.

If you are a Human Resources professional who is flexible, detail-oriented, and interested in supporting managers in multiple countries, this unique position could be perfect for you! Enjoy no commute time, while providing HR support to one of the largest, most dynamic not-for-profit organizations.

The work location for this exciting opportunity is virtual. The selected candidate will work remotely (100% from home) to primarily support managers & employees located in multiple countries across the globe. This position’s primary work hours are 9am-6pm Central time with a requirement to be flexible (earlier or later) to accommodate overseas client requests. The work location is required to be within the United States and international travel is not anticipated.

This position may be cross-trained and serve as back-up for other client groups and projects as needed.

Position Summary:

Serve as the HR consultant to designated client groups. Provide day-to-day HR counsel to people managers and employees, with particular emphasis on ensuring compliance with local requirements and laws. Partner with colleagues to deliver HR programs including employee relations, coaching, HR training and performance management to managers and employees to ensure they are equipped to meet the organization’s business goals and mission. Provide support, development and/or leadership guidance to department volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and in-country regulations.


Provide consulting support for HR Service initiatives to assigned business units. Key areas will include employee relations, investigations, coaching, and performance management.

Consult with client groups on matters of moderate complexity for the application/interpretation of laws and regulations, HR policies, performance issues, transfer, terminations and promotions.

Provide HR support to clients on day-to-day issues and inquiries, and answer routine/non-routine requests for information and established policy interpretation.

Coach managers on employee problem resolution and performance management.

Utilize case management data to identify trends and develop recommendations.

Ensure compliance with established internal HR policies, procedures and regulatory requirements.

Conduct periodic audits, as needed/required.

May support special projects.

Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.


Education: Bachelor’s degree required. PHR/SPHR preferred.

Experience: Minimum 5-years of related experience or equivalent combination of education and related experience required.

Management Experience: N/A

Experience with unions, labor relations & employee relations required.

Experience working in HR systems like Workday & Service Now preferred.

Skills & Abilities: Ability to work on a team. Bi-lingual, multi-lingual preferred, not required.

Travel: May occasionally travel and participate in meetings and conferences once we return to travel. No international travel is anticipated for this role.

Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.