Title: Junior Operations Analyst
Location: Work from Anywhere
Classifications: Remote Full-Time
2022 has been an amazing year for Truv. So far, we have partnered with big names in the verifications space, scaled rapidly, doubled our team size, and raised a round from Kleiner Perkins and other strategic investors. This year, we’re getting more ambitious in setting sales, product, growth, and headcount goals.
At Truv, our mission is to make verifications easy for everyone. We think it’s crazy that it can take 5 to 7 days to verify someone’s employment or income. Alternatives are even worse, an API call should not cost $40. When Truv succeeds, we’ll save billions of dollars for companies and billions of hours for people who’re still filling out forms and uploading paystubs. Imagine applying for a loan or verifying your job history with a click of a button. That’s what Truv is empowering.
We’re an experienced team of thinkers, innovators, and entrepreneurs solving some big problems. And we’re looking for bold leaders to join us. Our remote-first distributed team hails from Bay Area, Miami, Toronto and London. We believe in creating a community where everyone belongs and thrives, regardless of location. So, if you’re excited about using cutting-edge technology and working alongside colleagues who’ve built groundbreaking products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaidhop on.
Why We’re Looking For You
We grew rapidly in 2021 and have laid the groundwork to make 2022 our best year yet by building some early processes. In order to sustain our growth, we’re looking to expand our team and build the processes behind it to grow the company internally to meet our headcount targets. You will be joining as one of the first People hires to build and execute HR and People processes and frameworks.
What You’ll Do
As an Junior Operations Associate for Truv, your ultimate goal will be to help the team deliver the best in class products to end users
Identify operational issues through data analysis, leveraging global analytics teams with world class dashboards and actionable data-driven insights
Help operationalize sourcing for talent and onboarding materials for Product, Design and Delivery teams
Solve issues through robust processes and have your ideas adopted and implemented globally
Engage in the continuous improvement of the product and processes you and your teams build together
Owner mentality & can-do attitude
Willingness to learn and adapt
Strong analytical skills and ability to manage spreadsheets, trackers, CRMs and growing datasets
Project management skills i.e you are structured, reliable, detail-oriented and communicate efficiently with all stakeholders
Exceptionally strong communication skills, in both verbal and written form