Title: Manager, Sales Strategy and Operations
Location: San Francisco, CA; New York, NY; Chicago, IL; Seattle, WA; Boston, MA; Los Angeles, CA; Tempe, AZ; Atlanta, GA; Washington D.C.; Miami, FL; United States – Remote
About the Team
Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.
We are looking for a Manager or Senior Manager in Sales Strategy and Operations to implement strategic plans that enhance sales productivity by allowing our teams to be more useful in targeting and closing the most valuable partnerships at scale. You’ll work between our sales, partner management, operations, product, and analytics teams to build the merchant foundation.
About the Role
As a member of the Sales Strategy & Operations team, you’ll discover and build performance improvements across the sales organization and build the foundation for it to grow. This will include developing go-to-market strategy and playbooks, revenue optimization, strategic plans to enhance productivity, product roadmap and launches, resource allocation and pipeline analytics. You will work with our revenue generation engine and will ensure they are working against the right goals and have the tools needed to achieve them.
We’re looking for someone who is data-driven and has relevant experience in a similar role. Experience required per level:
- 6+ years of experience at Manager level or
- 8+ for Senior Manager level (including 3+ years of direct management experience)
Experience could be in strategy and operations, business development, operations, sales strategy, sales operations, high-growth startup or consulting
You will report into the Director of Sales Strategy & Operations team in our Merchant Strategy & Operations organization. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote.
You’re excited about this opportunity because you will
- Build projects against the sales team strategy for “winning the merchant”
- Use data to run sales tests and lead market intelligence efforts
- Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
- Build models to evaluate the economics, value, and opportunity costs of strategic projects intended to multiply sales Return
and rep productivity
We’re excited about you because
- You have experience improving and want to share the direction of the company
- You have a OneTeam One Fight mentality
- You have experience motivating people at all levels across a variety of job responsibilities
- You can translate high-level goals into relevant plans
- You have experience leading projects, hitting goals, and succeeding
- You can create relevant recommendations out of complex datasets; have advanced Structured Query Language (SQL) and Salesforce experience
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $118,800 – $178,200 plus opportunities for equity and commission. Compensation in other geographies may vary.
If you need any accommodations, please inform your recruiting contact upon initial connection.