Programme Associate (Communication, Reporting & Coordination) SC6 (2 posts), Qamishly and Homs FO’s


This position is open to Syrian or Syrian/Palestinian nationals, or holders of a work permit and residency in Syria.

Contract Type: Service Contract (SC6)

Duration: 12 months

Duty Stations: 1 post in Homs and 1 post in Qamishly Field Offices

Number of required employees: 2


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In Syria, WFP provides food assistance to more than 4.6 million people each month. This includes families who require emergency assistance when affected by conflict and displacement and also those who need help to improve their nutrition and food security. WFP supports children across Syria with healthy meals and snacks at school, mothers with nutritious diets, and families and communities with sustainable livelihood projects.


The Programme Associate(s) in each Field Office will workin collaboration with the other units of their respective Field Office and with the relevant technical units in Country Office specifically reporting/donor relations, public information and coordination units as applicable.

This post is based in Homs and in Qamishly Field Offices and follow under the direct supervision of the respective Head of Field Office.

The candidate must possess the ability to work in a multicultural environment respecting diversity and acting as a role model, contributing to a respectful and conducive work place environment and observance of WFP values: Integrity, Collaboration, Commitment, Humanity and Inclusion.


To provide effective specialized support and technical analyses to policy and programme activities that effectively meet food assistance needs.

KEY ACCOUNTABILITIES (not all-inclusive)

Within delegated authority, the Programme Associate will be responsible for the following duties: (These duties are generic and thus are not allinclusive nor are all duties carried out by all Programme Associates in each Field Office)

• Monitor and review regular sources of information and data required for support regional media team to manage queries for WFP Syria operation from general public and update Public Information team for drafts of press releases and media messages.
• Facilitate journalist’s visits to WFP operations and help to build appropriate stories related to WFP operation in Syria.
• Help develop a communications strategy to publicize WFP’s work in Syria, contributing to knowledge among beneficiaries and the public (includes working with SARC and cooperating partners for more WFP visibility at distribution points).
• Assist in implementing public information and advocacy strategies developed at the Country Office.
• Support Regional information unit/donor relations unit as needed e.g. messages or photographs for funding proposals and reports.
• Produce photographs, videos and interviews of beneficiaries or stakeholders when required by the Head of Field Office or by Country Office Public Information unit in order to illustrate the humanitarian needs and to promote the WFP response.

• Provide support to the Head of Field Office to address critical information and reporting requirements from the Country Office.
• Liaise with other WFP units and partners to obtain detailed information on humanitarian situation in the field and WFP response.
• Provide regular inputs from the field situation reports (SITREPS) and monthly operational reports, summarizing WFP activities.
• Compile information and data required for other operational reports, donor briefs, maps and other informational tools or products.
• Prepare status and progress reports, including weekly situation reports and adhoc briefs covering operational activities at respective areas of operation. Terms of Reference
• Provide timely update to the Country Office on humanitarian situation developments in the area of responsibilities.
• Support the Head of Field Office in taking minutes of meetings or notes for the records of key meetings in the Field Office or field-level sectorial meetings.

• Chair and pro-actively coordinate the sub national Food Security Sector and other relevant working groups with UN agencies and other humanitarian partners.
• Establish and maintain relationships with key focal persons in the Field Office area of responsibilities for facilitating WFP and partners’ work, waivers, travel facilitation and troubleshooting challenges.
• Support WFP as AHCT chair for the Field Office area of responsibilities.
• Participate in inter agency convoys and missions as food sector focal person.
• Perform other duties as required.


Education: Completion of secondary school education. A post-secondary certificate in the related functional area.

Experience: At least five years of relevant work experience.

Language: Fluency in both oral and written communication in English and Arabic.


• Has worked with technical teams (i.e. nutrition, VAM, etc.).
• Has contributed to implementation of programmes.
• Has observed or assisted with policy discussions.



  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.


  • Look for ways to strengthen people’s skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.


  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.


  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.


Capability NameDescription of the behaviour expected for the proficiency level**Programme Lifecycle & Food Assistance**Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.**Transfer Modalities (Food, Cash, Vouchers)**Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.**Broad Knowledge of Specialized Areas**Understands basic technical concepts and data and their relevance to food assistance programmes.**Emergency Programming**Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.**Strategic Policy Engagement w/Government**Understands and applies basic principles of engagement with government counterparts at the national or local level.


Please upload your professional CV in English in PDF format making sure to include the following in terms of “Experience”:

  • Company/Organization name and scope of work of the organization
  • Exact Position Title
  • Contract type: part-time, full-time, volunteer, consultant, or freelancer
  • Start and End date of Employment for each position: From (dd/mm/yyyy) to (dd/mm/yyyy)
  • Responsibilities: To mention the main responsibilities that highlight your gained skills and experience
  • A proof of your experience will be required in the final stage of recruitment.

Only shortlisted candidates will be invited to the next stage of the selection process.

Candidates must get an auto confirmation email once application is submitted.

How to apply


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Qualified female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.