School Program Advisor
Location: United States
Edmentum is the leading provider of K-12 digital curriculum, assessments, and services to 43,000 schools in all 50 states and over 100 countries worldwide. We partner with educators to create instructional technology that is proven, easy-to-use, individualized, and aligned to state standards. Built on a 60-year history of innovation and impact, we believe that when educators succeed, students thrive, everywhere learning occurs.
The School Program Advisor will have an assigned territory and within that territory will partner with school building customers to understand how Edmentum’s building-level solutions might fit within their instructional, formative, and assessment needs. To do this the individual must take a consultative approach to working with building level educators and administrators to understand their needs, challenges, budgets, timeline, and identify how Edmentum’s online solutions and professional services can align to their goals and outcomes. This role includes working inbound lead opportunities through the entire sales cycle, managing customer trials to close, along with identifying new opportunities through outbound campaigns. The School Program Advisor will work about 70% inbound leads and trials to 30% outbound. The individual will have an assigned sales goal, with quarterly pacing expectations, and is responsible for meeting these goals through the discovery and maintenance of customer relationships. The sales process includes a needs analysis, providing program demonstrations, preparing proposals, and running virtual meetings to support the customer through their evaluation process along with setting them up for success with the appropriate partners post-sale.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
- Maintain an Educator First mindset in all that you do
- Demonstrate the value of Edmentum’s programs and professional services
- Effectively follow up on qualified leads, owning and working opportunities through the sales cycle
- Manage trial requests, provide support, and convert trials to a full implementation
- Generate new opportunities through outbound prospecting efforts
- Demonstrate a willingness to make outbound cold calls and send prospecting emails
- Uncover needs and determine, in consultation with the customer, the best solutions for their school
- Maintain a structured workday, create key priorities and focus areas for each day/week
- Utilize exceptional time management skills and attention to detail
- Maintain strong relationships with school personnel, including educators and administrators
- Craft pricing proposals using Edmentum guidelines
- Run virtual meetings, including program demonstrations of all Edmentum solutions at an Outcome-Focused level
- Utilize Salesforce.com to accurately and effectively update opportunities and track expected KPIs
- Ensure that Salesforce.com reports are monitored daily to ensure goal tracking
- Forecast one’s business
- Participate in weekly coaching sessions individually and as a team, including a focus on ongoing professional development
- Work cross-functionally
QUALIFICATION REQUIREMENTS
EDUCATION and EXPERIENCE
- Goals and results oriented
- Positive attitude with willingness to do what it takes to get the job done
- Strong sense of urgency and initiative
- Self-starter mentality, strong sense of accountability
- Professional & Friendly phone demeanor; good listener, excellent grammar with emails
- Ability to run effective and personable virtual meetings
- Ability to work in a fast paced, changing environment
- Capacity to absorb information and program details quickly
- Ability to maintain strong product/solution knowledge
- Coachable with a willingness to learn and take direction
- Ability to build and maintain cross-departmental, multi-functional, and collaborative relationships
- Minimal travel required
Additional preferred qualifications include:
- Bachelor’s Degree
- Experience in a Sales, business development, demand, or lead generation type role
- Experience in a customer focused, account management, revenue driven environment
- Experience with Salesforce.com or equivalent CRM solution
- Experience with business software applications including MS Outlook and virtual communication tools (i.e. Zoom, Skype)
Edmentum is committed to maintaining a safe and healthy work environment for our employees, vendors, and guests. Our organization will comply with all COVID-19 vaccination requirements at a site or facility that requires all employees and contractors who will be performing services. The CDC defines fully vaccinated as being two weeks after the second dose of a two-dose COVID-19 Vaccine or two weeks after the single dose of a one-dose vaccine.
Edmentum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)