Senior Manager, Content Platforms
(Job Number: COR012P3)
- Schedule: Full-time
- Brand: Hilton Corporate
- Job: Sales and Marketing
Work Locations
Hilton HHonors – McLean
7930 Jones Branch Drive
McLean 22102
Job Description – Senior Manager, Content Platforms (COR012P3)
This position will be Remote, but with a preference for candidates in the US or in Glasgow, UK
The Global Marketing team brings to life the unique promise of Hilton’s portfolio of brands by defining, creating, and delivering exceptional multi-channel marketing campaigns designed to drive business results.
What will I be doing?
As Senior Manager, Content Platforms at Hilton, you will set the strategy for, and lead, the Content Platforms function, with overall responsibility for our content technology ecosystem, including CMS, MAM, DAM, and associated workflow tools. You will be responsible for ensuring alignment between the Content Platforms team and the content authoring community, ensuring our content ecosystem is developed in line with broader enterprise goals and objectives. You will be a strategic problem solver who ensures that all content and product initiatives are appropriately resourced and prioritized.
More specifically, you will:
- Lead, direct and set the strategy for the Content Platforms team ensuring effective collaboration and alignment
- Advocate for the Content Platforms team across the organization, ensuring a guest-first mentality when developing or improving our content capabilities
- Engage with the cross-disciplinary content community at Hilton and keep up to date with industry changes
- Collaborate proactively and constructively with partners and leaders across the Marketing, Customer and Technology organizations to resource teams, resolve problems and develop future projects and initiatives
- Ensure alignment of team output to broader enterprise goals and objectives, and intended outcomes for each project or initiative
- Serve as the subject matter expert for our digital content ecosystem
- Build and develop the organization through talent reviews, succession planning, and career development plans while managing financials for the function
- Work with senior management and other peers for strategy development planning
- Facilitate goal-level creation for the broader function and work with managers to ensure goals cascade to all Team Members
- Conduct regular, productive performance reviews and ensure continuous feedback throughout the team
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
- Exceptional verbal, visual, and written communicator who will communicate and influence effectively at all levels
- High level operating model design including case development and resourcing strategies
- Development of detailed implementation roadmaps, financial planning and project reporting
- Take a practical approach to solving problems and gain agreement, while analyzing complex problems to deliver practical and scalable solutions
- Skilled at facilitating and encouraging collaboration among team members
- Understand performance management and goal-setting with a demonstrated track record of team leadership within a large scale, fast paced environment
- Ability to prioritize multiple projects at once
- Adept at quickly understanding new businesses, operations, and process flows and able to find opportunities to improve efficiency
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
- Six (6) years of professional experience
- Three (3) years of proven experience in a managerial role preferably within a content or related technology role
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
- Five (5) years of experience in a related content position
- Three (3) years of experience in a content leadership position
- Willingness to travel, as the need arises
- Experience with JIRA and Confluence
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voicesalong with those of our Guests, Owners, Suppliers, and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado applicants: Please click here for additional information.). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.