Senior Talent Learning and Development Officer, P4, Budapest

Organizational Setting and Work Relationships

The role of the Senior Talent Learning and Development Officer is to enable learning and development opportunities within UNHCR. In doing so the incumbent contributes towards building a positive UNHCR learning culture and meeting strategic workforce needs.
The incumbent leads the design, development and delivery of agile learning and development solutions, especially self-study materials and resources that can be used in the flow of work, as well as peer-to-peer activities such as mentoring and coaching.
The incumbent works with various entities across UNHCR including the GLDC, Bureaux, Divisions and HQ entities as well as external entities.
The incumbent normally reports to a P5 who will be responsible for learning and development.
The job will have direct supervisory responsibility.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


  • In collaboration with Bureaux and Divisional functional colleagues lead the co-ordination of the design and delivery of internal and external learning and development activities, and the development of resources that support functional workforce planning, positive career experiences, and performance management
  • Lead the analysis of current and future talent challenges and trends within relevant Functions, and lead the development of appropriate learning and development solutions
  • Lead the development of functional learning and development strategies and work plans
  • Oversee the financial administration of activities under the area of responsibility
  • Oversee the reparation of requests for proposals for goods and services (inc consultancy) and maintain efficient administrative control mechanisms to ensure compliance with UNHCR financial, administrative, and staff rules and regulations.
  • Support and monitor staff, affiliates and external providers/partners in order to maintain quality and relevance of activities, content and materials.
  • Oversee reporting as well as follow-up on coordination and promotion of activities, the preparation of regular and ad hoc reports, and compilation of data as required.
  • Supervise staff / consultants / interns as required and applicable
  • Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education
Administration; Adult Education; Business Administration;
Communication; Project Management; Human Resources;
Human Rights; Information Management; International Development;
International Law; Journalism; Logistics;
Management; Organizational Development; Social Work;
Politics or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified

Relevant Job Experience
Minimum 9 years of relevant professional experience related to learning and development.
Experience in the design, development, and delivery of learning and development activities either inside or outside of UNHCR.

Additional coursework or certification in project management, and field experience in the Programme Function.
Knowledge and experience of UNHCR’s operations, procedures and issues regarding UNHCR persons of concern.

How to apply

Interested candidates are requested to apply on the UNHCR career page at – by clicking on the Vacancies tab and entering job ID 31416.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Closing Date

Please note that the closing date is Tuesday 23 November 2021 (midnight Geneva time).