Title: Talent and Culture Program Manager
Location: United States
Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we’re supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum’s clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.
As the Talent & Culture Program Manager, you will report to the Director of Talent and Culture in order to make Quorum a top-notch diverse workforce where all team members flourish.
We are looking for a Talent & Culture Program Manager with excellent project management skills who can think big, lead end to end process execution, and cultivate collaborative relationships with Quorum leadership and team members. You’ll partner with the leadership team to develop and execute on Talent strategies that are focused on talent management, learning & development, organizational effectiveness, workforce planning, and employee engagement. To be successful in this role, you must understand business priorities and translate them into the highest impact work. You’ll help business leaders look around corners with recommendations based on data that improve performance, retention and the employee experience.
In addition, this role will be accountable for driving key initiatives and projects in areas such as culture, diversity, recognition and leadership development, as well as analyzing current processes and recommending best practices to ensure best-in-class program development. This is a great opportunity to be a true owner in a fast-paced, growing environment, helping people to successfully join and then thrive in our culture.
As a key member of the Talent & Culture team, you will have responsibility for owning and delivering top-notch Talent programs to develop, engage and retain our team members. Initiatives you will lead include:
- Diversity, Equity, & Inclusion
- Manager and Team Member Learning & Development
- Strategic Talent communications
- Performance & Talent Management
- Research and report on HR trends to stay up to date and best in class
What You’ll Do
- First Week: You’ll learn about the employee journey from pre-onboarding to offboarding and how Talent & Culture shepherds each of the journey milestones.
- First Month: You’ll conduct an analysis of current Talent programs and make recommendations on programs to implement to help drive employee engagement & development and increase employee retention.
- First Six Months: You will create and implement programs ranging from Talent & Performance Management, Onboarding & Offboarding, Diversity, Equity & Inclusion, Recognition programs to name a few.
- First Year: You’ll take over all program components for Talent & Culture and guide the company as we make broad talent and culture decisions impacting our team, our clients, and the growth of the company.
- You have over three years of experience working in human resources, including developing and implementing key talent programs such as inclusion and diversity, talent and performance management, recognition, etc. Bonus if you’ve led a team of professionals.
- You are committed to protecting confidential information and act with integritychoosing courage over comfort, pursuing what is right over what is easy, and practicing company values rather than simply professing them
- You can chart out and follow a plan for a multi-month process (e.g., company-wide performance appraisal) with strong attention to detail
- You are able to describe the core characteristics that lead to team member engagement and/or burnout and suggest specific approaches to increase workforce engagement
- You take pride in building strong relationships with people from all walks of life and strive to create a physical and psychological environment where team members feel safe at work
- You possess interpersonal, negotiation, and conflict resolution skills
- You believe that human resources professionals should seek to understand business goals and apply a data-driven approach to effectively advise on core people issues (e.g., hiring, engagement, advancement, retention)
- You have strong verbal and written communication skills and are able synthesize complex information into easily digestible insights
- You will stand out if you have experience working with diversity hiring and retention efforts, including employee or business resource groups
- You are an especially strong candidate if you have or are working on earning a nationally recognized Human Resources credential (e.g., PHR, SHRM-CP).
About the Talent & Culture team
- We pay attention to detail and have pride in the work we do, knowing that our team helps provides peace of mind to clients and team members alike (e.g., we run payroll on-time, every time)
- We believe that precedent is not best practicewe are constantly striving to improve our own workflow
- We have a wide-scope of responsibility, serving as the chief subject matter experts on all things human resources
- We’re a lean team and each one of us is excited to pitch in wherever
- We assume positive intentions and employ our varied professional backgrounds to help one another grow (e.g., 1:1 coaching to transfer skills)
- We work in a fun environment where we form real friendships with other professionals. Quorum team members have a strong sense of belonging at a growing startup
Our Work Environment:
- Quorum is a hybrid company headquartered in Washington, DC with team members working in Quorum’s office, in hybrid, and fully remote arrangements.
- Our vibrant, sunlight, open concept office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots.
- Our team loves to spend time doing fun things outside of the office, which we call Quorum Fun events. Past Quorum Fun events have included apple picking, yoga, and wine tasting
If you’d like to have a big impact at a fast-growing company that is changing the way the advocacy process works, drop us a line. We’d love to talk to you!
- Base Salary: $80,000-$90,000 (commensurate with experience)
- Plus up to $5,000 in bonus based upon meeting target performance metrics
- Unlimited Paid Time Off
- Paid Company holidays plus additional company-wide days off for team members to rest and recharge
- Four Day Weekends for President’s Day, Memorial Day, Fourth of July and Labor Day
- Free Subscription to the Calm app
- Invest in Yourself Days – one Friday per quarter is dedicated to your professional development!
- Monthly professional development stipend
- One-time Work from Home Stipend
- 401k match
- Choice of trans-inclusive medical, dental, and vision insurance plan options
- Access to the CIGNA Ginger App to provide behavioral health coaching, therapy, psychiatry and self-care resources
- Virtual and in-person team events
- Bright sunlit open office concept with your own dedicated desk (if you want it)
- Inclusion & Diversity Affinity Groups to support belonging
- 12 weeks paid parental leave