Writer, Patient Experiences at GoodRx

Freelance Writer, Patient Experiences




GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare and we’ve helped people save $35 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role!

About the Role

GoodRx is looking for freelance writers who can put a face on what it’s like to go through a health crisis. We want strong storytellers who can approach patient stories with journalistic expertise.

You will craft pieces on patient experiences in a way that is personable and relatable. The style will be a frank approach to tough health issues (think Humans of New York, or the podcast Death, Sex & Money).

Our expectation is that patient experience pieces will present a whole, complex person. You will write about people’s medical journeys from diagnosis to treatment. These stories will highlight struggles people face along the way.

At GoodRx, we are America’s healthcare marketplace. We’re also more than a place to find discounts on prescription drugs. We are building our site to be a trusted source for health information. Patient stories are part of that broader strategy. Stories will relate to our clinical, pharmacy, personal finance, and well-being content areas. Our goal is to inform and inspire people.

Writers must adhere to our editorial style and be willing to experiment with how patient stories can work best with SEO and alongside video, photos/illustrations, consumer tools, and even user-generated content. Most stories will be 800 to 1,200 words, with a pay rate of $500 per story. We are open to remote locations in the U.S.

Skills & Qualifications

  • Exceptional written English and communication skills
  • Bachelor’s degree in journalism, communications, or related field
  • Experience following editorial style guides
  • General understanding of SEO
  • Ability to make complicated information easy to understand
  • Experience interviewing people and writing profile stories
  • Familiarity with the personal finance side of healthcare
  • Meticulous attention to detail
  • Proven track record of making strategic and deadline-driven decisions
  • A passion for making an impact in real people’s lives with meaningful content and information

Please include the following with your application

  • Resume or CV
  • A short cover letter outlining your interest and experience
  • A link to your portfolio and/or four writing samples that you think best relate to our scope of work
  • An estimate of how many articles you can produce each month and your turnaround time per draft

GoodRx is America’s healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $35 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores.